Eduroam (Education Roaming) is a secure global Wireless Fidelity (WIFI) service that allows students, researchers, and staff among other people from participating institutions to access the internet seamlessly across multiple campuses and institutions worldwide. This guide provides step-by-step instructions on how to connect to eduroam using different methods. When you Connect to eduroam, you get seamless and secure internet access across participating institutions worldwide. Whether you choose to use the geteduroam app for a simplified setup or prefer manual configuration, following the appropriate steps for your device ensures a smooth connection experience. Always refer to your institution’s specific guidelines and resources for the most accurate information.

Connect to eduroam Using the geteduroam App

The geteduroam app simplifies the configuration process by automatically setting up eduroam on your device.

Steps to Connect Using the geteduroam App:

Step 1: Download the geteduroam App

Android Users: Download from the Google Play Store . Visit the google play store and search for geteduroam, download and install the app for just less than 10mbs or click here for direct download

iPhone Users: Download from the Apple App Store or click here

Windows Users: Download from the official geteduroam website.

Step 2: Open the App and Select your institution

Forexample; MUBS students Search for “Makerere University Business School” and select it from the institutions list.

Step 3: Authenticate with Your Institution Credentials

In the example case we used, Mubs students enter your MUBS student email address (e.g.yourstudentnumber@mubs.ac.ug).

Then enter the password associated with that email

Step 4: Allow the App to Configure Your Device

The app will automatically set up eduroam.

Once done, you should be connected.

Here is a step by step guide video to help you out incase you get stuck:

Manually Connecting to eduroam on Different Devices

Connecting to eduroam on Windows (PC/Laptop)

If you prefer manual configuration, follow these steps:

1. Go to WiFi Settings

  Click on the WiFi icon in the taskbar and select “Network & Internet settings.”

2. Add a New Network

    Click “Set up a new connection or network.”

    Select “Manually connect to a wireless network.”

3. Enter Network Details

    Network name: ”eduroam”

    Security type: “WPA2Enterprise“

4. Configure Security Settings

    Click “Change connection settings.”

    Go to the Security tab.

Under Choose authentication method, select EAP-TTLS.

    Click Settings, then: Uncheck “Enable identity privacy”.

Select PAP as the authentication method.

5. Enter Your Credentials

Username: Your institution email (e.g., `studentnumber@mubs.ac.ug`).

Password: Your Email password.

6. Connect to eduroam

    Click Connect to finalize the process.

Connecting to eduroam on Android

1. Open WiFi Settings

    Navigate to Settings > WiFi and select eduroam.

2. Enter the Following Details:

    EAP Method: `TTLS`

    Phase 2 Authentication: `PAP`

    CA Certificate: `Dont Validate`

    Identity: Your institution email (e.g., `studentnumber@mubs.ac.ug`).

    Anonymous Identity: Leave blank.

    Password: Your institution email set password.

3. Connect to eduroam

Click Connect, and your device should now be connected to eduroam.

Connecting to eduroam on iPhone (iOS)

1. Go to WiFi Settings

    Open Settings > WiFi and select eduroam.

2. Enter Your Institution Credentials

    Username: Your Institution email

    Password: Your password associated with that email

3. Accept the Security Certificate

If prompted, tap “Trust” to accept the security certificate.

4. Connect

Your iPhone should now be connected to eduroam.

Troubleshooting Tips:

Check Your Credentials: Ensure you’re using the correct Institution email and password.

 Forget the Network and Reconnect: If the connection fails, go to WiFi settings, forget the eduroam network, and try connecting again.

 Contact IT Support: If problems persist, visit the MUBS Guild ICT ministry Help Desk for assistance or reach out to your institution’s IT support for assistance.

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