Eduroam (Education Roaming) is a secure global Wireless Fidelity (WIFI) service that allows students, researchers, and staff among other people from participating institutions to access the internet seamlessly across multiple campuses and institutions worldwide. This guide provides step-by-step instructions on how to connect to eduroam using different methods. When you Connect to eduroam, you get seamless and secure internet access across participating institutions worldwide. Whether you choose to use the geteduroam app for a simplified setup or prefer manual configuration, following the appropriate steps for your device ensures a smooth connection experience. Always refer to your institution’s specific guidelines and resources for the most accurate information.
Connect to eduroam Using the geteduroam App
The geteduroam app simplifies the configuration process by automatically setting up eduroam on your device.
Steps to Connect Using the geteduroam App:
Step 1: Download the geteduroam App
Android Users: Download from the Google Play Store . Visit the google play store and search for geteduroam, download and install the app for just less than 10mbs or click here for direct download
iPhone Users: Download from the Apple App Store or click here
Windows Users: Download from the official geteduroam website.
Step 2: Open the App and Select your institution
Forexample; MUBS students Search for “Makerere University Business School” and select it from the institutions list.
Step 3: Authenticate with Your Institution Credentials
In the example case we used, Mubs students enter your MUBS student email address (e.g.yourstudentnumber@mubs.ac.ug).
Then enter the password associated with that email
Step 4: Allow the App to Configure Your Device
The app will automatically set up eduroam.
Once done, you should be connected.
Here is a step by step guide video to help you out incase you get stuck:
Manually Connecting to eduroam on Different Devices
Connecting to eduroam on Windows (PC/Laptop)
If you prefer manual configuration, follow these steps:
1. Go to WiFi Settings
Click on the WiFi icon in the taskbar and select “Network & Internet settings.”
2. Add a New Network
Click “Set up a new connection or network.”
Select “Manually connect to a wireless network.”
3. Enter Network Details
Network name: ”eduroam”
Security type: “WPA2Enterprise“
4. Configure Security Settings
Click “Change connection settings.”
Go to the Security tab.
Under Choose authentication method, select EAP-TTLS.
Click Settings, then: Uncheck “Enable identity privacy”.
Select PAP as the authentication method.
5. Enter Your Credentials
Username: Your institution email (e.g., `studentnumber@mubs.ac.ug`).
Password: Your Email password.
6. Connect to eduroam
Click Connect to finalize the process.
Connecting to eduroam on Android
1. Open WiFi Settings
Navigate to Settings > WiFi and select eduroam.
2. Enter the Following Details:
EAP Method: `TTLS`
Phase 2 Authentication: `PAP`
CA Certificate: `Dont Validate`
Identity: Your institution email (e.g., `studentnumber@mubs.ac.ug`).
Anonymous Identity: Leave blank.
Password: Your institution email set password.
3. Connect to eduroam
Click Connect, and your device should now be connected to eduroam.
Connecting to eduroam on iPhone (iOS)
1. Go to WiFi Settings
Open Settings > WiFi and select eduroam.
2. Enter Your Institution Credentials
Username: Your Institution email
Password: Your password associated with that email
3. Accept the Security Certificate
If prompted, tap “Trust” to accept the security certificate.
4. Connect
Your iPhone should now be connected to eduroam.
Troubleshooting Tips:
Check Your Credentials: Ensure you’re using the correct Institution email and password.
Forget the Network and Reconnect: If the connection fails, go to WiFi settings, forget the eduroam network, and try connecting again.
Contact IT Support: If problems persist, visit the MUBS Guild ICT ministry Help Desk for assistance or reach out to your institution’s IT support for assistance.
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This was so helpful
Thank you so much for this information