Running a small business in Uganda has never been a simple task. Stock goes missing. Sales records get lost. Staff performance is hard to track. And at the end of every month, too many business owners are left guessing whether they actually made a profit or not.
Novas 360 Uganda is a homegrown software startup that is solving exactly these problems. Built by TechTower Inc and headquartered in Kampala, Novas 360 is an all-in-one, AI-powered business management platform designed specifically for small and medium enterprises (SMEs) across Uganda and East Africa.
It is cloud-based, affordable, and works on any device — no installation, no IT team, no complicated setup. For thousands of shop owners, supermarkets, pharmacies, hardware stores, and wholesale businesses across the country, it is quickly becoming the operating system for their entire business.
What Is Novas 360 and Who Is It For?
Novas 360 is not just a POS system. It is a complete business management suite that combines point of sale, inventory management, real-time reporting, human resource management, and AI-powered insights into a single platform.
The software is specifically designed for Ugandan SMEs that have outgrown paper records and spreadsheets. However, it is simple enough for a first-time business owner to use without any technical training.
According to the Novas 360 official website, the platform is trusted by over 2,000 businesses. It has earned an impressive 4.8 out of 5 rating based on 98 verified user reviews.
Furthermore, it runs on every major platform — Windows, Android, iOS, Chrome, Safari, Firefox, and Edge. This means business owners can manage their operations from a smartphone, tablet, laptop, or desktop with equal ease.
A Full Business Suite, Not Just a POS
Many business owners start their search looking for a simple POS system. What makes Novas 360 stand out, however, is the depth of what it offers across the full Novas 360 features list.
Smart POS Checkout
At the core of the platform is a fast, intelligent point of sale system. It supports barcode and QR code scanning. In addition, it auto-generates product codes for all items in the system. Sales are processed quickly, accurately, and without manual input errors at the till.
Automated Stock Alerts
One of the most painful problems for any retail business is running out of stock unexpectedly. Novas 360 sends automatic low-stock and out-of-stock notifications before products run out. As a result, business owners can reorder on time and prevent lost sales before they happen.
Real-Time Business Reports — With Email Delivery
This is where Novas 360 goes well beyond a standard POS tool. The platform generates profit reports, expense summaries, best-seller rankings, and periodic performance dashboards — all in real time.
Moreover, reports can be exported directly to PDF, Excel, and CSV formats. Business owners can also print reports directly from within the app. Notably, Novas 360 supports sending receipts and reports via email, directly inside the platform. Therefore, there is no need for a separate email tool or manual export. Everything stays in one place.
Multi-User Role Control
Managing staff access is a critical part of running a secure business. Novas 360 includes secure, role-based access control. Each staff member gets their own login with exactly the permissions they need. Additionally, every action is logged against a specific user, which creates a clear accountability trail.
Human Resource Management
Beyond sales and stock, Novas 360 includes built-in HR features. Staff can clock in and clock out directly in the system. Managers can track individual staff performance over time. For small businesses without a dedicated HR department, this feature alone saves significant administrative time.
Access Anywhere — Truly Cloud-Based
The system is 100% cloud-based. It works on any device with an internet connection. Whether a business owner is at the shop, at a supplier meeting, or traveling, their live inventory, sales figures, and staff activity are always accessible from their phone.
AI-Powered Insights: The Feature That Sets Novas Pulse Apart
One of the most forward-looking aspects of Novas 360 is its integration of artificial intelligence into business reporting. Specifically, the Novas Pulse plan — the platform’s most popular tier — includes AI Insights, which analyses business data and surfaces actionable intelligence for the business owner.
In addition to AI Insights, the Pulse plan includes weekly summary emails. These are automatic digests that arrive in the owner’s inbox every week, summarising sales, stock movements, and performance highlights without requiring the owner to log in and pull the data manually.
This positions Novas 360 as more than a record-keeping tool. It becomes an active business advisor, pointing owners toward the information that matters most.
Pricing That Matches the Ugandan Market
One of the strongest arguments for Novas 360 is its pricing structure. International software tools built for Western markets often price Ugandan businesses out entirely. Novas 360 is different.
The platform offers three tiers, as detailed on the Novas 360 pricing page:
Novas Basic — $8/month
Ideal for small businesses starting out. Covers up to 300 products and 3 staff members. Includes POS, stock alerts, reports, report downloads, stock adjustment, purchase returns, sales returns, and basic chat support.
Novas Pulse — $15/month (Most Popular)
Built for growing businesses. Supports 1,000+ products and 30+ staff. Adds advanced reporting, AI Insights, weekly summary emails, expense tracking, theme customisation, priority support, and access to additional tools.
Novas Pro — $40/month
Designed for enterprises and fast-scaling operations. Covers unlimited products and staff. Includes everything in Pulse, plus data backups and phone call support.
Annual plans offer significant savings — Novas Basic is available at $81 per year (equivalent to two months free), and Novas Pulse at $169 per year. Novas Pro drops to $520 annually, a 15% saving compared to monthly billing.
All plans include a free trial up to 60-days with no credit card required.
Why Novas 360 is the solution for Uganda’s SME Sector
Uganda’s small business sector is one of the largest contributors to the national economy. Yet most of these businesses still operate without reliable digital systems. The consequences are real — stock loss, inaccurate records, missed reorders, staff theft, and an inability to access formal financing due to poor documentation.
Novas 360 directly addresses all of these gaps. It brings the operational capability of a large retail chain within reach of a small shop in Kawempe, a pharmacy in Mbale, or a hardware store in Mbarara. For a cost that most active businesses recover within days of reduced errors and improved stock accuracy.
Furthermore, the platform is built by a Ugandan team that understands the local business environment — including the importance of Mobile Money, the reality of intermittent internet connectivity, and the need for software that works without expensive hardware.
What Users Are Saying
Reviews gathered on the Novas 360 platform reflect consistently positive feedback from real users.
Read Reviews from Capterra and F6S
Isaac Kiyemba of IK Investments Limited noted that inventory errors have disappeared since switching, and that the POS and HR features work smoothly together. Matovu Solomon, a Finance Officer, highlighted the simplicity of setup and the reliability of the system in day-to-day use.
These responses reflect a pattern: businesses that switch from manual records to Novas 360 see immediate improvement in accuracy, accountability, and the visibility they have into their own performance.
How to Get Started With Novas 360
Getting started with Novas 360 takes less than 10 minutes. The process is straightforward:
1. Create a free account at getnovas.com
2. Set up your products, staff roles, and preferences
3. Start selling — reports and stock tracking populate automatically
There is no hardware to install and no technical expertise required. For businesses with questions, the Novas 360 FAQs page covers the most common queries in detail. The team is also reachable via the Novas 360 contact page or via WhatsApp on +256703283529.
For the latest product updates and tips, the Novas 360 blog publishes regular guides for Ugandan business owners.
A Ugandan Startup Worth Watching
Novas 360 is precisely the kind of startup the Ugandan tech ecosystem needs more of. It is locally built, locally priced, and solving a real problem that millions of SME owners face every single day.
With AI insights already built into the platform, email-based report delivery, a full HR suite, real-time inventory tracking, and pricing that starts at $8 per month, Novas 360 has assembled a feature set that competes with global tools — at a fraction of the cost, and with far more relevance to the East African market.
If you run a retail business, supermarket, pharmacy, or wholesale operation in Uganda, it is worth spending 10 minutes exploring what Novas 360 can do for your operation.
Start your free trial up to 60-days trial at getnovas.com
Frequently Asked Questions About Novas 360
What is Novas 360?
Novas 360 is an AI-powered, cloud-based business management platform built in Uganda for small and medium enterprises. It combines point of sale, inventory management, real-time reporting, human resource management, and AI insights in one affordable system.
How much does Novas 360 cost?
Novas 360 starts from $8 per month for the Basic plan. The most popular Novas Pulse plan is $15 per month and includes AI insights and weekly summary emails. The Pro plan is $40 per month for unlimited everything. All plans include a free 30-day trial with no credit card required.
What types of businesses use Novas 360?
Novas 360 is used by retail shops, supermarkets, pharmacies, hardware stores, wholesale businesses, and any SME that manages physical stock. It is suitable for single-location businesses and multi-branch operations alike.
Is Novas 360 AI-powered?
Yes. The Novas Pulse and Pro plans include AI Insights, which analyses business data and delivers actionable intelligence to help owners make better decisions. The platform also includes automated weekly summary emails powered by this data layer.
Can Novas 360 send receipts and reports by email?
Yes. Novas 360 allows businesses to send receipts, orders, and business reports directly via email from within the application. Reports can also be downloaded in PDF, Excel, and CSV formats, or printed directly.
Novas 360 is a product of TechTower Inc., a software company based in Kampala, Uganda.
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